Refund and Returns Policy

At Haya Hijabs, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and returns policy below.

Return Window

  • You may return most items within 14 days of receiving your order for a refund, exchange, or store credit, provided the item is in its original condition, unworn, unused, and with all tags attached.

Non-Returnable Items

  • Due to hygiene reasons, hijabs, caps, pins, and accessories are not eligible for return or refund unless they are damaged or faulty.

Conditions for Returns

  • Items must be in their original packaging and condition.
  • Sale or promotional items are non-refundable and considered final sale.
  • Shipping fees are non-refundable.

Process

  • To initiate a return, contact us at team@hayahijabs.com with your order details and reason for return.
  • For damaged or faulty items, please notify us within 2 days of delivery and provide proof (such as a photo or video).
  • Once your return is approved, you will receive instructions on how to send the item back.

Refunds

  • Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your returned item.
  • If you choose an exchange, we will issue a store credit valid for 12 months.

Return Address

  • Haya Hijabs
    Podanur Main Rd, Near Dmart, Coimbatore, Tamil Nadu 641023

Contact Us

  • For any questions regarding returns or refunds, please contact us at: